Privacy Policy

At Lytehosting.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hosting, domain, and digital services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:

• Account Information: Name, email address, phone number, physical address, and account credentials.
• Payment Information: Billing address and payment method details (processed via secure third-party gateways).
• Service Data: Domain names registered, IP addresses assigned, and server logs.
• Technical Data: IP address, browser type, operating system, and usage patterns collected via cookies and tracking technologies.

2. How We Use Your Information

We use your data to provide and improve our services, including:

• Processing transactions and sending related information (invoices, renewal notices).
• Providing technical support and responding to inquiries.
• Detecting and preventing fraudulent or illegal activities (as outlined in our TOS).
• Complying with legal obligations, such as WHOIS requirements for domain registration.
• Sending occasional promotional emails (you may opt-out at any time).

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who help us with payment processing, domain registration (ICANN), and SSL issuance.
• Legal Authorities: When required by law, subpoena, or to protect the safety and rights of Lytehosting.com and our users.
• Fraud Prevention: We may share data with credit reference and fraud prevention agencies to verify your identity and prevent financial crimes.

4. Data Retention and Deletion

In alignment with our Terms of Service, we retain data only as long as necessary:

• Active Accounts: Data is kept as long as your account remains active.
• Inactive Accounts: Accounts without active services/invoices are deleted after 6 months. Accounts with expired products are deleted after 2 years.
• Backup Retention: Residual data may remain in our encrypted backups for up to 30 days following deletion before being permanently overwritten.

5. Cookies and Tracking

We use cookies to enhance your experience, remember your login session, and analyze site traffic. You can instruct your browser to refuse all cookies, but some parts of our Services (like the Client Area) may not function properly without them.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• The right to access the data we hold about you.
• The right to request the correction of inaccurate data.
• The right to request the deletion of your data (subject to legal and billing retention requirements).
• The right to withdraw consent for marketing communications.

7. Security of Your Data

We implement industry-standard security measures, including SSL encryption and restricted database access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@lytehosting.com
Support Ticket: Open a ticket via the Client Area