What to Do When Your SSL Certificate Fails to Work Print

  • SSL/TLS, SSL Certificate
  • 315

If your SSL certificate isn’t working, follow these quick steps to resolve the issue:

1. Check Your Domain Settings

Ensure your domain is correctly pointed to our nameservers. If you recently updated your DNS settings, it might take some time for changes to fully propagate, usually up to 24–48 hours.

2. Clear Your Cache

Sometimes, browser or server cache can delay the SSL update. Try clearing your browser cache or accessing your site in incognito/private mode.

3. Use an SSL Checker Tool

You can verify if the certificate is installed correctly using an online SSL Checker tool.

4. Contact Support

If everything looks correct and it’s still not working, reach out to our support team. We’ll troubleshoot the issue and get your SSL working in no time.


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